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The British on-line clothes and cosmetics retailer ASOS has up to date its app within the App Retailer and left a “message” for Russian customers.
Within the “What’s new” part, the place builders publish descriptions of adjustments in variations of this system, within the Russian area you may learn the next textual content “Hello! From in the present day we are going to solely present you merchandise which are accessible in your nation. It is a disgrace to see what you may’t purchase, is not it?” .
The enchantment triggered a wave of indignation. Many regarded the message as an act of passive aggression on the a part of the retailer. Along with unfavourable feedback, clients started to intentionally underestimate the score of the applying within the App Retailer and Google Play.
ASOS has stopped delivering packages to Russia since early March amid worldwide sanctions. Many Russians, who had positioned orders shortly earlier than, weren’t capable of obtain the bought items or challenge a return.
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